Official consumer instructions
What to do now
Consumers should immediately stop using the recall product, safely dispose of it in such a way that it cannot be used again and contact SHEIN Canada for a refund. For more information, consumers can contact SHEIN Canada toll-free at 833-853-8668 from 9 a.m. to 5 p.m. PT Monday through Friday or by email at cacsteam@shein.com or visit the company website at https://ca.shein.com/ and click on “Recalls” at the bottom of the page for more information.
Read the official recall noticeContinue to Health Canada for the complete notice and current instructions.
Why it was recalled
The toys contain small balls and are intended for children under three years of age, posing a potential choking hazard. As of September 1, 2026, the company has received no reports of incident or injury in Canada.
Check your product
Match all applicable details, including model, lot and date information. Read any exclusions.
Canadian scope: The company reported that 660 units of the affected products were sold in Canada.
Separate compensation process
Related settlement
We have not verified a related settlement for this recall.
This does not mean that no lawsuit exists or determine whether you may be eligible for a claim.
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Follow this recall
Save this notice to your profile. You can choose a browser notification when we verify a related settlement accepting claims.
This is not a product-safety alert, a claim submission or a determination of eligibility. No email alerts are sent.
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