Official consumer instructions
What to do now
Consumers should immediately stop using the recalled product and contact Skip Hop Inc. for further instructions on disposal of the product and to receive a refund in the form of a gift card. For more information, consumers can contact Skip Hop Inc. by telephone at 1-800-692-4674 from 9:00 a.m. to 5:30 p.m. EST, Monday to Friday or visit the company website. Joint recall with Health Canada, the United States Consumer Product Safety Commission (US CPSC) and Skip Hop Inc..
Read the official recall noticeContinue to Health Canada for the complete notice and current instructions.
Why it was recalled
The pupil segment (black) of Elmo’s eye on the teether can separate during use if frozen and be a potential choking hazard. As of September 3, 2026, the company has received 3 reports of incident and no reports of injury in Canada. In the United States, there has been 1 report of incident and no reports of injury.
Check your product
Match all applicable details, including model, lot and date information. Read any exclusions.
Canadian scope: The company reported that 3,273 units of the affected products were sold in Canada and 17,462 units were sold in the United States.
Separate compensation process
Related settlement
We have not verified a related settlement for this recall.
This does not mean that no lawsuit exists or determine whether you may be eligible for a claim.
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